Track Your Order

Follow Your Delivery

Open your shipping confirmation email and use the tracking link, when provided, to see carrier updates.

If your confirmation includes an order-status link, you can also use it to review your order.

Tracking Has Not Updated?

Carrier updates may not appear immediately after dispatch.

If an update is missing or the estimated delivery period has passed, email support@drawelmere.com with your order number and we will help.

Missing Your Confirmation?

Check the email address used at checkout and your spam folder.

Delivery Estimates

Order processing: 1–2 business days.

Estimated transit after dispatch: 5–8 business days.

Estimated total time from order placement to delivery: 6–10 business days.

Business days exclude weekends and U.S. public holidays.

Contact Our Team

Email: support@drawelmere.com
Phone: +1 (414) 651-0460

Customer service hours:
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. public holidays.